FAQ
Where can I buy RENE MARIANE clothing?
From the website or trough our Instagram page
Contact us on +359 899 474 393 or +34 6777 500 79
Instagram @renemariane
Is my personal information kept private?
Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation For more information, please read our Privacy Policy in full.
Do I need to set up an account to place an order?
You can shop at Rene Mariane without creating an account.
However, register with us and you'll be able to enjoy the following benefits
- Track your orders and review past purchases
- Request a return or exchange directly from your account
- Add sold out items and products you love to your Wish List
- Preview our new collections and register your interest for your favorite pieces through our seasonal Lookbook
- Save your address and card details so you can shop even quicker next time
How can I choose the currency I pay in?
At this moment we are working on the website and the only currency is Euro but it will be more options very soon. If you do like something from the website and you do not live in Europe you are more than welcome to contact us via email or phone us, we are more than happy to help.
Which destination does Rene Mariane ship to?
For now only Europe, we are working on more international shipping options, thank you for your patience.
When will I get my order?
WITHIN EUROPE
We dispatch using Private couriers or UPS; if we receive payment before midday Monday to Thursday we will dispatch with the above couriers on the same day and you will receive your order -usually the next day but within 2 to 5 working days.
OUTSIDE EUROPE
We will contact you and the most convenient option for you for delivery will be chosen and we dispatch same day once payment is cleared.
Can I change or amend my order once it has been placed?
Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your billing and shipping details.
However, we are unable to combine orders or add pieces to an existing order once it has been placed.
If you need to make any amendments, please call us on +359 899 474 393 for Bulgaria or +34 6777 500 79 (from a mobile or internationally) for assistance.
Does Rene Mariane have Clearance Sales?
Rene Mariane offers Clearance Sales twice a year. Register for email updates to be notified when our sale starts, and when we offer further reductions.